The importance of strong shipping processes cannot be emphasized enough in e-commerce. As a major point in the interaction with a customer, it is critical that you get this detail right consistently. However, without efficiencies in place, shipping can become a burdensome and stressful task. You will want to follow best practices in shipping and leverage e-commerce software to make these practices both simple and repeatable.
Here are four capabilities you should be able to manage in your e-commerce business. If these are a challenge for you, read the descriptions to understand how e-commerce software can help you get on a path to stress-free shipping.
4 Best Practices In Shipping:
- Enabling multiple shipping options
Some customers have strong preferences toward specific carriers. Others will want to make sure they are simply getting the best deal. Either way, you will do well to offer shoppers options in product shipping. This can help build customer loyalty and enhance the overall experience.
E-commerce software should enable automation in shipping through all major carriers.
- Automating label creation
It seems a trivial point or an afterthought to consider how one goes about creating the shipping label, but anyone who does substantial business with the major carriers knows it can easily turn in to a time consuming task. There is no need for this frustration! With good e-commerce software, that inefficiency is a thing of the past. The best tools offer one-click solutions that make automatic label creation a snap.
- Customizing shipping
E-commerce software should not be thrown for a loop every time you need to make a customized change in shipping. This process should be simple and intuitive. If you are sending an international package that requires customs fees or you are dealing with tax concerns, e-commerce software should have functions to deal with these scenarios.
The best e-commerce software platforms will even automate custom shipping functions.
Keep in mind , as well, that you will want an easy tool to pass on savings and change shipping fees from their posted rates.
- Checking outbound items against inventory
Sending the wrong item is a major hazard. Apart from creating frustration for the customer, it causes additional administrative burden. It may even significantly add to the stress of your business that you do not have controls in place for this potential problem.
E-commerce software should give you some peace of mind and security in this area. Your platform should be able to easily and automatically check items to be removed for shipping against inventory.
Kyozou developed from a product specializing in the best practices in shipping, and the company continues to make shipping a central product feature. With Kyozou’s e-commerce inventory management software platform you can automate every aspect of shipping and deliver a great experience with ease. Visit the Kyozou shipping features page for more information on the capabilities that exist. Apply the best practices in shipping to your online selling business today.