eCommerce is an industry that is growing exponentially. As competition increases and adapts to changes quickly, there is a need to hire into the industry.
You may not necessarily have experience in the industry but having some understanding of what is happening with it and some professional interview tips will help you stand out when it comes to a job interview in eCommerce. Join a growing industry and see where it can take your career.
Here’s 7 Tips on How to Crush A Job Interview in eCommerce:
- If you’re new to the industry, you will want to read up about it. Take a look at what online marketplaces like eBay and Amazon are doing. It will tell you where have they come from and what are their plans which gives you an idea of the direction the industry is headed. You will also want to research the company you’re interviewing with to understand who they are. You can do this by checking their website, search for any press releases, look at their Linkedin page and any social media activity. Research ecommerce job interview questions and have answers ready for those. Prepare your answer to include an example of something you accomplished. By taking a look at the job description, you’ll be able to align some of the questions you find online to what the interviewer may ask you. It’s good to feel comfortable with your answer by thinking about concrete examples and having a few different ones that you can bring up in the conversation.
- Be confident. If you don’t have industry experience, that’s ok. You have the ability to learn. What matters is how you present yourself. Studies have shown that standing tall with your shoulders broad makes you appear confident. Standing like that for 2 minutes before your interview will help boost your testosterone and reduce your stress hormone (cortisol) while making your presence knows.
- Know how your personality fits with the culture. You can find out more about your emotional intelligence, which more businesses are looking at versus skill as skills can be learned. That’s because there are personality traits that make up who you are and describe your work ethic, how you work with people, how you learn and how you handle stress. These traits are important when it comes to fitting into the company’s work culture. Generally online sellers are quite busy and their staff need to be able to do help out with a variety of roles while being a specialist in what they are hired to do. You need to determine if this is for you.
- Walk in and put your hand out to give a strong handshake. While this gesture seems like it’s small, it actually is an important piece of creating an impression about yourself and building rapport with the interviewer. Try to be the first one to reach out for the handshake. Remember, you aren’t the only one they are meeting with so first impressions count. Most people decide whether they like someone within the first 90 seconds. While it may not be fair, it’s important to make them remember you.
- Answer questions using a simple P.A.R format. Describe the problem you had to deal with, the actions you took to deal with it and the final results that came out of it. The interviewer wants to see how you handle situations, what are your top skills, how action oriented are you and are any of those skills transferable to what they are looking for in an employee.
- Be prepared to ask questions. You want to know if you want to work there and will be happy and sets expectations. For example, here are some questions to ask:
- What is the work culture? This helps you see if you are a match to the culture.
- What does a typical day look like? This helps you understand the job role more down to the everyday expectations.
- What are their growth plans? This will help you understand where are they going and what initiatives are the focus that your role could be a part of.
- If you were hired what are the top 3 things they would want you to focus on? This allows you to understand the priorities so that you can come in focused right off the bat.
- Is there onboarding and what are the expectations for how long it should take someone to be up and running? This helps you set your own expectations of how long it takes to learn the role.
- Write a Thank You follow up email. Not everyone does this anymore. This is a great way to stand out by sending a brief summary of how your skills and experience match what was identified in the job description and job interview. Plus reiterating your interest level in the job helps solidify that you are still interested after the job interview.
These tips will help you when it comes to a job interview in eCommerce. This industry is growing exponentially, which means it’s a great time to get in and grow within it. There are many changes that happen quickly which means being able to adapt to change and challenges will keep you satisfied in this industry. There’s so much to learn and so much to accomplish within it. Good luck in your search and we hope you enjoy the industry as much as we do.